• Execute operational tasks related to product launches, from project initiation through product readiness for customer pick-up, under the guidance of the Coordinator and Leader.
• Support the implementation of approved launch plans by performing assigned activities within agreed timelines and quality standards.
• Interface with internal departments (QC, QA, Artworks, Master Data, Warehouse, RA, Planning, Procurement, etc.) to collect, validate, and update required information.
• Maintain accurate and up-to-date launch data in ERP systems and launch databases.
• Ensure full compliance with internal procedures, GMP/GDP requirements, and documentation standards.
• Monitor task execution and identify and escalate data inconsistencies, delays, or potential risks in a timely manner.
• Provide operational support to team members and contribute to a smooth execution of launches.

Competencies/Career level

Attention to detail, strong organizational skills, teamwork, customer orientation, effective communication, sense of urgency, reliability, and initiative.

• Education: University Degree in Pharmacy or similar.
• Languages: Fluent Spanish and English, knowledge of other languages will be an asset.
• Experience (years/area): +2 years of experience in customer service departments, in industrial companies or related to logistics, pharmaceutical or chemical production (knowledge of production processes, management of bottlenecks, etc.).
• Specific Knowledge: ERP systems (SAP PP, Sales, MRP modules or equivalent). Basic understanding of pharmaceutical manufacturing and supply chain processes.
• Travels: n.a.
• Personal skills: Clear and structured communication. Ability to work under deadlines. Methodical and disciplined working style. Self-confidence to flag issues and ask for clarification when needed.